C: Excuse me, do you provide any trade service here?
T: Yes, we do. Can I help you, sir?
C: Yes, I'd like to know how about the services you provide to customers in which credit facilities are not required.
T: Certainly, sir. The services will include export financing; outward bills collection transferable letters of credit, letters of credit advising and confirmation, inward bills collection, trade information and insurance.
C: How can I benefit from your export services?
T: Our staff works until 6:00pm each weekday night so that your export documents can be promptly processed. This will greatly help your cash flow. In addition, we can dispatch documents to your counterpart's bank for earlier payment. In turn, will save your transit interest.
C: By the way, can I fax my instruction to your bank?
T: Sure, this is what we always encourage our customers to do. Besides, as we have an advance-computerized system to process the documents efficiently and accurately, you can use our electronic facilities for trade transactions.
C: Can your bank provide training or seminars on trade documentation to our company? As we note that it is very difficult to train new staff.
T: Yes, we do. This service will be subject to your request.
C: Okay. I'll think about it seriously and will probably contact you again later. Thanks a lot!
T: Not at all!