Letters to Seek Help
Claim insurance
The task
You are traveling and have lost something that is expensive. The lost item is insured. Write to the insurance company to describe how it happened and ask for compensation.
Sample 1
Mar 26, 2002.
Dear Sir or Madam,
I write this letter to claim the lost of my properties which were insured in your company. The stolen was happened in the period from April 30 to May 24, when I and my wife took vocation in New Zealand. I found my notebook computer, IBM thinkpad 570 and a DVD device was disappeared when we back to home. The windows and doors are still locked as normal, but it obviously that someone has come into the room and tried to find something. I have call police and take photos for room. Their opinion is someone has come into the room through the windows. The attachment is the photo and report from the policeman.
My notebook is IBM thinkpad 570 which market value is $ 2000. DVD device is worth $ 200. I bought them both at the end of last year.
Yours truly
Henry Wang (149 words)
Revised edition of sample 1
Mar 26, 2002
Dear Sir or Madam:
I write this letter to inform you that I lost some of my properties which were insured in your company.
The theft happened on March 24, 2002, when my wife and I were having our vacation in New Zealand. In the evening, when we returned to our hotel room, I found my laptop computer, IBM ThinkPad 570 and a DVD player disappeared. The window and the door were still locked as usual. It was obvious that someone got into the room and took away the above items and some other things that were not very expensive. I called the police and took photos of the room. Their opinion was that someone came into the room through the window.
Attached please find some photos and a copy of the statement from the police.
My laptop is worth $ 2000, and the DVD player is worth $ 200. I bought them both at the end of last year.
Please advise me what I should do next in order to claim compensation for my loss.
Yours truly
Henry Wang (176 words)
Sample 2
Mar 26, 2002
Dear Sir or Madam:
I am one of your customers, and I just lost an expensive video recorder in a trip.
I joined a holiday tour last week. But on March 12, when I finished one day's sightseeing and went back to the hotel, I found my video recorder which was in a drawer missing. I had to recharge the batteries of the recorder so I didn't bring it with me on that day. I asked the floor waiter about the recorder but he said he didn't even notice it. I also complained to the manager of the hotel. He said he was sorry for my loss but he could do nothing about it. So I had to call the police. When I returned from the trip, I remembered that some of my properties, including the recorder, were insured by your company. Therefore, I am writing to let you know that I would like to claim compensation from you.
I have enclosed a copy of the police statement.
I look forward to your timely reply.
Yours sincerely,
Mike Johnson (182 words)