Your company is one step closer to filling your needs. You will note that the experience and skills outlined in the accompanying resume satisfy the criteria you are looking. With over fifteen years of Customer Service experience and more than five years of Call Center Management and Training experience, I am certain that my skills and abilities will be of benefit to your company.
I offer the following facts about my work experiences in support of my candidacy:
Proficient use Microsoft Office programs
Computerized Accounting and Payroll using Simply and ACCPAC
Human Resources, Recruiting and Training experience
Excellent Verbal and Written Communication Skills
Problem Solving and Conflict Resolution Skills
Excellent Team Work and Team Building skills
Process and Policy Planning
Management Development experience
The ability to multi-task effectively
Through past work experience I have learned the importance of being an effective team member and the skills required to be an active leader. Cooperative and detail-oriented, my exceptional performance is evidence of a high level of personal motivation.
I will look forward to meeting with you to elaborate on my qualifications and discuss future opportunities.
Lydia E. Smith