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英文简历:应聘电脑客户服务代表

2006-02-20 00:00

  Resume of Junjun Du

  No.29 Beisanhuan Road, Xicheng District, Beijing, 100029 China

  POSITION SOUGHT

  To obtain Customer service representative (Sales) position in Beijing

  SUMMARY OF QUALIFICATIONS

  -Demonstrated ability in the provision of sales support services. Includes establishment of the client base, extensive customer servicing, telemarketing, cold calling and sales territory development.

  Consistently met/exceeded sales goals and instituted sales programs; sales increased from $8 to $25 million.

  -Thorough knowledge of management production; assure timely and accurate presentation of goods; adept at coordinating delivery processes, organization off delivery schedules and monitoring delivery personnel.

  -Extensive experience in facilitating operational procedures, Respond to customer complaints; resolve problem elements; interact with credit department to ascertain customer account status. Handle sourcing of vendors, contract negotiation, purchasing, correspondence, account   adjustments and inventory control.

  -Exceptional communication/interpersonal and organizational skills.

  EXPERIENCE

  1989-Present  OXBRIDGE,INC.

  -Interface with merchandising personnel, at all levels, and provide technical information on company products and services.

  -Interact with customers, providing advice in the selection of products. Monitor production to ensure realization of customer specifications.

  -Collaborate with contracting merchandisers for contract negotiation on supplies. Conduct extensive materials costing processes.

  -Coordinate delivery schedules and monitor delivery personnel.

  -Organize promotional demonstration activities for home and Hew York marketing office.

  -Respond to and resolve customer complaints.

  -Manage office operations and produce correspondence.

  -Control stock and conduct purchasing procedures.

  -Assist sales department in establishing client base/sales territories.

  EDUCATION

  1993-Present  PROPHET JUNIOR COLLEGE

  Associate Degree Program

  Computer Operations Program: Lotus 1-2-3, Database III, Typing, Word-processing (Multimate), Business Math, Speech Communication, Introduction to Computers and English Composition.

  PERSONAL INFORMATION

  Sex: Male        Birthday: November, 8th, 19xx

  Marital Status: Single   Nativeplace: Beijing

  Tele: (86-10)1234-5678

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