Clerk: Good afternoon, sir. What can I do for you?
Tony: Yes, I'm looking for a color TV set.
Clerk: We carry all the well-known makes here: General Electric, Sony, National, Philco, and other famous manufacturers.
Tony: What is the price of this console?
Clerk: This set sells for $ 800. You have good taste, sir. It's the new Sony set for this year.
Tony: What size screen is it?
Clerk: It's a 24-inch screen. It also has remote control.
Tony: May I see the set in operation, please?
Clerk: Certainly……The picture is very clear, no blur, and no fading.
Tony: What can I do if I get the set home and find out it doesn't work well?
Clerk: You can always exchange it for another set. All sets in our shop carry a five years' guarantee. If anything goes wrong, you can always call us. Our television expert will repair it for free.
Tony: Can I buy it in installments?
Clerk: Yes, of course. If I can be assured that you're working and have a steady job. You can use our installment purchase plan.
Tony: What's the down payment and how long do I get to pay it off?
Clerk: We ask for a 20 % down payment. Pay the balance in monthly payments spread out over a year or a year and a half.